Privacy & Data Policy

1. Controller

Smartin Colombia S.A.S. ("Smartin"), a company organized under the laws of the Republic of Colombia, headquartered in Bogotá, is the data controller for personal information collected through this website and through its commercial activity.

Contact: privacy@smartin.co

2. Information we collect

We may collect contact information you provide voluntarily (name, work email, company, role, message), data generated by your interaction with our website (pages visited, device, approximate location, technical logs) and information you share with us during commercial engagements.

3. Purposes of treatment

• Respond to inquiries and contact requests.
• Manage commercial relationships and contracts.
• Send relevant communications about Smartin services (with consent).
• Improve our website, services and security posture.
• Comply with legal, accounting and regulatory obligations.

4. Legal basis

We process personal data based on the consent of the data subject, the performance of a contract, the fulfillment of legal obligations and our legitimate interest in operating and improving our services, in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and applicable regulation.

5. Sharing and processors

We may share data with technology providers acting as data processors (cloud hosting, analytics, communications), who are contractually bound to protect the information and use it only for the purposes we instruct. International transfers, when applicable, are made under guarantees compatible with Colombian regulation.

6. Your rights

You have the right to know, update, rectify or delete your personal data, to revoke consent, and to access free of charge the information that has been subject to treatment. You can exercise these rights by writing to privacy@smartin.co.

7. Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Security

Smartin applies reasonable technical, administrative and physical measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Updates

This policy may be updated to reflect changes in our practices or regulation. The latest version will always be available on this page.